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Frequently Asked Questions

Answers to common questions about engine oil, viscosity grades, AE360 products, distribution and technical support.

What solution does AE360 LTD provide?

AE360 LTD provides automotive, commercial and industrial lubrication solutions designed to support engine performance, equipment protection, operational efficiency and extended service life.

What lubricant products does AE360 LTD offer?

Our planned lubricant portfolio includes automotive and industrial engine oils, transmission fluids, hydraulic fluids, greases, coolants and other specialized lubrication products for a wide range of applications.

How can I identify the right lubricant for my vehicle or equipment?

Our Find Your Lubricant tool helps customers identify suitable products based on vehicle or equipment specifications. Lubricant selection should always be verified against the manufacturer's current recommendations and applicable technical specifications.

What viscosity grades are available from AE360 LTD?

Our planned portfolio includes 0W-20, 0W-30, 5W-30, 5W-40, 10W-30, 10W-40, 15W-40, 20W-50 and others, subject to final formulation, testing, certification and applicable regulatory requirements.

What packaging sizes are available?

Our planned packaging formats include 1L, 4L, 5L, 20L, 25L and 208L, depending on the specific product and application.

How can I purchase AE360 products or request a quotation?

Customers can contact AE360 LTD through our website for product enquiries, quotations, bulk supply, distribution opportunities, technical support and other business enquiries.

How does AE360 LTD ensure product quality?

AE360 LTD is developing robust quality-control processes covering raw-material sourcing, formulation, blending, testing, packaging, traceability and quality assurance. Products will undergo appropriate quality verification and applicable regulatory requirements before commercial release.

Does AE360 LTD provide Technical Data Sheets (TDS) and Safety Data Sheets (SDS)?

Yes. Applicable product documentation, including Technical Data Sheets (TDS), Safety Data Sheets (SDS) and relevant product specifications, will be made available for products as they are finalized, tested and approved.

Are AE360 lubricants suitable for all vehicles and equipment?

No. Lubricant requirements vary depending on the vehicle or equipment manufacturer, engine or system design, operating conditions and required performance specifications. Customers should always verify compatibility before use.

Can I become an AE360 LTD distributor or dealer?

Yes. AE360 LTD intends to develop a network of authorized distributors, dealers and resellers. Businesses interested in becoming an AE360 partner can contact our team to discuss partnership opportunities and applicable requirements.

Does AE360 LTD supply commercial and industrial customers?

Yes. AE360 LTD is developing capabilities to serve commercial, fleet, industrial and other business customers requiring lubricant products and related solutions, including bulk supply subject to product availability and applicable commercial terms.

Does AE360 provide technical support?

Yes. AE360 is committed to providing technical and product support to customers, distributors and industrial users. Our support can include product selection, lubricant application guidance, viscosity recommendations and general technical enquiries. For critical or specialized applications, customers should also provide the equipment or vehicle manufacturer's required lubricant specification.

Where can I buy AE360 products?

AE360 products will be available through our authorized distributors, dealers and approved sales channels. As our distribution network develops, customers can contact AE360 directly to locate an authorized supplier in their area.

How often should engine oil be changed?

The oil-change interval depends on the vehicle, engine, oil specification, driving conditions and manufacturer's recommendation. Severe operating conditions such as heavy traffic, frequent short trips, high temperatures, dusty environments, heavy loads or commercial use may require more frequent servicing. Always follow the vehicle manufacturer's recommended service interval.

Still have a question?

Our team is ready to help with product selection, technical support, distribution and general enquiries.

Contact AE360